Articles and readings

Emotional Intelligence (EQ) is a fundamental and versatile quality. Whatever your role, it is imperative to apply EQ to enhance your professional development. Being able to recognize one’s own emotions and those of others plays a major role in successful interpersonal exchanges. In fact, the best leaders combine IQ with EQ. On the other hand, […]

Organisations slow at breaking down their silos are at risk of failing. What is urgently needed are “cultural brokers”. This particular manager profile is skilled at facilitating interactions between individuals with different sets of assumptions, values and norms. Cultural brokers understand the value of asking questions that encourage perspective taking. They know how to expand […]

Not always easy to acknowledge space for personal improvement without getting defensive. Receiving praise can be uncomfortable. But being given constructive feedback can also sting, even if justified. In today’s competitive and ever changing workplace, improving one’s personal skills has become essential to keeping one’s job and progressing in one’s career. Empowerment and accountability imply […]

  “The accumulation of thoughtless actions that leave employees feeling disrespected—intentionally ignored, undermined by colleagues, or publicly belittled by an insensitive manager—can create lasting damage that should worry every organization. [ ] The costs of incivility rise as employee stress levels increase.” Read more here from the McKinsey Quarterly, December 2016 Vicario Consulting proposes different solutions for preventing workplace […]